Canon Printer in Error State – Troubleshooting Guide

Fix Canon Printer in Error State Fast

 Seeing “Canon printer in error state” usually means your PC or phone can’t complete a print job because the device isn’t ready or Windows/macOS can’t talk to it. The good news: most fixes are quick and safe to try.

What Does Canon Printer in Error State Mean?

“Error state” is a catch-all for communication, driver, or supply problems. The printer pauses until the fault is cleared.

Quick Checks to Fix the Issue

Before trying advanced fixes, do a series of these quick checks. Sometimes, these are all you need to troubleshoot the error.

• Power cycle printer, router, and computer.

• Verify paper/ink/toner and look for jams or open doors.

• Reseat USB/Ethernet cables or reconnect Wi-Fi; prefer 2.4 GHz for Pixma models.

• On Windows, make sure the printer isn’t set to “Use Printer Offline” and cancel stuck jobs via Settings > Bluetooth & devices > Printers & scanners.

Fixes for Canon Printer in Error State for Windows 11/10

If the quick checks above did not solve your problem, follow these measures:

·        Run Microsoft’s printing troubleshooter to auto-repair queue and connectivity issues.

·        Restart the Print Spooler and clear the queue if jobs are stuck.

·        Update or reinstall Canon drivers from your exact model’s support page; the IJ Printer Assistant Tool also handles maintenance and settings.

·        If USB install failed or Windows used a generic driver, manually install Canon’s driver with “Have Disk” (Device Manager > Update driver).

·        Fix port/communication mismatches: in Printer properties > Ports, switch from WSD to a Standard TCP/IP port that points to the printer’s current IP; this resolves “error state” when the IP changed.

·        If status still flips to error/offline, try disabling SNMP Status Enabled on that TCP/IP port (Ports > Configure Port). Some networks report SNMP incorrectly, which triggers false errors.

Fixes for macOS (Sonoma/Sequoia)

MacOS users should follow these measures:

·        Remove the device and “Reset printing system,” then re-add your Canon (AirPrint or Canon driver).

·        If AirPrint from iPhone/iPad fails, confirm the phone and printer are on the same Wi-Fi and try Direct/Access Point mode.

Pro Tips to Prevent Recurrence

• Keep firmware and drivers current; prefer Canon’s model-specific packages over generic drivers.

• Use a fixed IP for Wi-Fi printers (router DHCP reservation) so the Windows port never points to the wrong address.

• Avoid weak Wi-Fi; keep the printer near the router.

• Security suites can block spooler/ports; if printing works when antivirus is paused, add Canon services to exceptions.

When to Call Support

If the error includes a specific code (e.g., 5B00, 5100) or persists after these steps, check Canon’s code guide or contact Canon support.

Conclusion

Canon printer in error state sounds serious, but it’s usually a quick recovery: clear supplies, restart, repair the queue, update drivers, and, most overlooked, correct the printer’s port and SNMP settings. With these steps, you should be printing again within minutes.

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